As a Plan Administrator, you have access to WEBS™, an easy-to-use online interface to help you administer your group benefits plan.
Tip!
GroupSource offers monthly WEBS™ Webinars that are available to all Plan Administrators. A WEBS™ Webinar Invitation is available on the main screen of the Resource Center with registration links to the upcoming sessions.
An Invaluable Tool
The job of a Plan Administrator is a challenging one. Traditionally, Plan Administrators spend considerable time reconciling multiple bills and going back and forth with numerous insurers to process employee changes. WEBS™ online is different. Our goal is to make the job of a Plan Administrator easier.
With WEBS™ you can:
- Click a link to email your dedicated Billing Administrator with questions or concerns
- Enroll new members
- Send invitations for member enrollment using enrolME™
- Make changes to existing member records
- Access a PDF copy of member oneCards to print or email the member
- Access a PDF copy of the optional benefit certificates to print or email the member
- Receive monthly notifications about important milestones and changes for plan members
- Communicate with GroupSource through a notes feature attached to each member record
- View electronic billing statements including retroactive adjustments in PDF or as an excel document
- View current coverage for all members
- Download the plan Booklet
- Access important forms for members to update their coverage
- View other insurer and industry bulletins
- Exchange files in a secure environment – File Service
For detailed information on how to make these changes, please refer to our WEBS™ Online Administration User Guide found on the main screen of WEBS™.
Changes are accepted via direct input in WEBS™, by email, fax, or mail. We do not need a copy of any enrollment cards or change forms that you enter in to WEBS™, we trust you have entered the information to the best of your knowledge and will keep the applicable originals on file.